You tell us your dates, budget and priorities. We match you with the right accommodation, arrange lift passes, lessons and equipment, and send you a tailor-made proposal. Once you’re happy, we confirm everything and stay reachable throughout your stay.

Yes — a 50% deposit confirms your booking, with the remaining balance due one month before arrival.

For accommodation: cancellations made more than 30 days before arrival are free of charge. Cancellations between 7 and 30 days before arrival incur a 50% fee. Cancellations less than 7 days before arrival are non-refundable (100%). For other services (lift passes, lessons, equipment, transfers) the relevant supplier’s own cancellation terms apply.

Chambéry is closest, at around 1h30 by road. Geneva is the most popular gateway for international flights (roughly 2h30–3h), with Lyon and Grenoble as further alternatives. Val Thorens has no train station of its own — the nearest is Moûtiers, about 45 minutes away. We’re happy to help arrange your transfer.

Parking in Val Thorens is mandatory — you can’t simply leave your car on the street. There are several options: parking included with your accommodation (where available) or the Valtopark car park. We’re happy to help you choose and arrange the option that suits you best.

Yes, we’d recommend carrying them. The approach road is a mountain route that can require chains or winter tyres during snowfall — France’s “Loi Montagne” also requires winter equipment on many mountain routes during the winter season. We recommend keeping chains in the car and knowing how to fit them, even when they’re not currently required.

Typically late November to early May — one of the longest seasons in the Alps, thanks to the altitude.

Yes — we arrange ski and snowboard lessons for every level, including first-timers and kids, with instructors matched to your group.

We recommend it — we can arrange your lift pass ahead of time along with everything else, so there’s no queuing at the ticket office once you arrive. Just tell us your dates and how many days you’ll need.

There are two main options: the Val Thorens – Orelle pass, covering the local circuit with 150 km of pistes, and the Les 3 Vallées pass, which opens up the whole interconnected area — including Courchevel and Méribel — with 600 km of pistes. We’re happy to help you choose the right one.

Yes. Beyond the marked pistes, we can point you toward touring lines and off-piste terrain suited to your experience level.

Very much so. Between the spa and pool, snowmobiling, the zipline, toboggan run and mountain restaurants, there’s plenty for anyone who isn’t spending the day on skis.

Slovak, French and English.

We’re reachable throughout your stay for anything you need — that’s the whole point of a concierge service.